License Guide

License Usage Guide

Understanding how licenses work is important to ensure you’re using your purchased products correctly and in compliance with our Terms of Service. This guide explains everything you need to know about WPiGo product licenses.

1. What is a License?

A license is your legal right to use a product you’ve purchased from WPiGo. When you buy a product, you receive:

  • License Agreement: Legal terms governing how you may use the product
  • License Keys: Unique codes that activate and authenticate your purchase
  • Usage Rights: Permission to install and use the product within specified limits

2. Single-Domain/Installation License Policy

One License = One Installation

All products sold on WPiGo follow a single installation license policy. This means:

  • Each license can be used on ONE (1) production website/installation only
  • You must purchase separate licenses for each additional website or installation
  • Using one license on multiple sites/installations violates our Terms of Service
  • Violations may result in license termination and account suspension

What Counts as “One Installation”?

For WordPress Products:
Allowed (Single License):

  • www.example.com (your production site)
  • One staging/development site (see section below)

NOT Allowed (Requires Multiple Licenses):

  • example.com + shop.example.com (separate licenses needed)
  • example.com + example.net (separate licenses needed)
  • Multiple client websites (one license per client site)

For Software Licenses:

  • One license = One computer/device installation
  • Cannot install on multiple computers simultaneously
  • Must deactivate on old device before activating on new one

For Digital Products:

  • One license = Usage rights as specified in product terms
  • Check individual product license for commercial usage rights
  • Some digital products allow unlimited project usage (check product page)

3. Development & Staging Sites (WordPress Products)

We understand developers need to test products before deploying to production. For WordPress products, you may use your license on:

  • ONE production domain (your live website)
  • ONE staging/development domain (for testing purposes)

Acceptable Development Domains

  • localhost (on your computer)
  • staging.example.com
  • dev.example.com
  • test.example.com
  • example.staging-domain.com

Important: Staging sites must not be accessible to the public or used for commercial purposes. Once you move to production, you should deactivate the license on staging.

4. Understanding Your License Keys

When you purchase a product, you may receive different types of keys depending on the product type:

4.1 Purchase Code (WordPress Products)

  • Purpose: Product activation and license verification
  • Format: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
  • Usage: Enter this in the plugin/theme settings to activate
  • Security: Safe to use on your website, but don’t share publicly

4.2 API Key (WordPress Products)

  • Purpose: Public key for accessing updates and plugin repository
  • Format: wpi_xxxxxxxxxxxxxxxxxxxxx
  • Usage: Enables automatic update notifications
  • Security: Relatively safe, but avoid public sharing

4.3 Secret Key (WordPress Products)

  • Purpose: Private key for secure API authentication
  • Format: sk_xxxxxxxxxxxxxxxxxxxxx
  • Usage: Used for webhook verification and secure API calls
  • Security: KEEP THIS CONFIDENTIAL! Never share or expose publicly

4.4 Software License Keys

  • Purpose: Activate software on your computer
  • Format: Varies by software vendor
  • Usage: Enter during software installation or in activation dialog
  • Security: Keep confidential – required for installation

4.5 Access Credentials (Digital Products)

  • Purpose: Access online courses, memberships, or premium content
  • Format: Username/email + password or access code
  • Usage: Log in to course platform or content portal
  • Security: Do not share – personal access only

⚠️ Security Warning: Treat all your keys and credentials like passwords. If compromised, contact us immediately at support@wpigo.com to regenerate your keys.

5. Activating Your License

WordPress Products

Why Activate?

  • Verifies your purchase is legitimate
  • Enables automatic update notifications
  • Activates premium support access
  • Prevents piracy and protects developers

How to Activate:

  1. Install and activate the plugin/theme on your WordPress site
  2. Navigate to the product’s settings page
  3. Find the License or Activation section
  4. Enter your Purchase Code
  5. Click Activate License
  6. You’ll see a confirmation message when successful

Software Licenses

Activation Methods:

  1. Launch the software
  2. Enter license key when prompted during first launch
  3. Or go to Help → About → License menu
  4. Enter your license key
  5. Click Activate or Register
  6. Internet connection required for verification

Digital Products

For Online Access:

  1. Check confirmation email for access credentials
  2. Visit the provided URL
  3. Log in with username/email and password
  4. Access your content immediately

For Downloaded Products:

  • No activation required
  • Download and use according to license terms
  • Keep license documentation for reference

Troubleshooting Activation

If activation fails:

  • Double-check you copied the code correctly (no spaces)
  • Ensure the license isn’t already active on another domain/device
  • Verify your device can connect to WPiGo servers (check firewall settings)
  • Try deactivating and reactivating
  • Contact our support team at support@wpigo.com if problems persist

6. Deactivating & Transferring Licenses

When to Deactivate

You should deactivate your license when:

  • Moving the product to a different domain/device
  • Changing your domain name
  • Migrating from staging to production
  • Upgrading to a new computer
  • No longer using the product on a site/device

How to Deactivate WordPress Products

Method 1: From Your WordPress Site

  1. Go to the product’s settings page
  2. Find the License section
  3. Click Deactivate License

Method 2: From Your WPiGo Dashboard

  1. Log in to your WPiGo account
  2. Go to My Purchases
  3. Find the product
  4. Click Manage License
  5. Click Deactivate next to the active domain

Method 3: Contact Support
If you’ve lost access to your site, contact our support team at support@wpigo.com to manually deactivate your license.

How to Deactivate Software Licenses

  1. Open the software application
  2. Go to Help → About → License or Settings → License
  3. Click Deactivate or Unregister
  4. Confirm deactivation
  5. You can now activate on a different device

After Deactivation

Once deactivated, you can activate the license on a new domain/device. The product will continue to function on the old site/device, but you won’t receive updates or support until reactivated with a valid license.

7. What You CAN Do With Your License

✓ Allowed Uses:
WordPress Products:

  • Install the product on one production website
  • Use on one staging/development site for testing
  • Create unlimited backups for your own use
  • Customize the product for your own website
  • Use on client websites (one license per client required)
  • Transfer the license to a different domain (after deactivating)

Software Licenses:

  • Install on one computer/device at a time
  • Transfer to a new computer (deactivate old one first)
  • Reinstall on same device as needed
  • Receive updates during your license period

Digital Products:

  • Use according to specified license terms (personal or commercial)
  • Modify files for your own projects (check individual license)
  • Create derivative works if allowed by license
  • Use in client projects if commercial license

All Products:

  • Receive updates during your update period
  • Get support from our team during support period

8. What You CANNOT Do With Your License

✗ Prohibited Uses:

  • Use one license on multiple production websites/installations
  • Share or redistribute the product files
  • Resell or repackage the product
  • Share your license keys or credentials with others
  • Remove copyright notices or licensing code
  • Use the product after requesting a refund
  • Reverse-engineer or decompile the product
  • Claim the product as your own work
  • Use for any illegal or unauthorized purposes
  • Distribute on “nulled” or piracy websites

9. License Duration & Updates

What’s Included

Your license includes:

  • Product Usage: Lifetime (you can use the product forever)
  • Updates: Varies by product (1 year, lifetime, or custom period – check product page)
  • Support: Access to our technical support team

After Update Period Expires (If Applicable)

When your update period ends:

  • The product continues to work normally
  • You can still use it on your website/device indefinitely
  • You won’t receive new updates or features
  • Security updates may not be available
  • You can continue to contact support for critical issues

10. For Developers & Agencies

Client Projects

If you’re building websites or providing services for clients:

  • You need one license per client website/installation
  • You cannot use a single license across multiple client sites
  • Client owns the license for their specific website
  • Provide license keys to client upon project completion

Freelance Work

When working on client projects:

  • Purchase the license for the client’s domain/use
  • Provide license keys and credentials to the client
  • Client is responsible for managing their license
  • Don’t reuse licenses from one client on another client’s site

Multiple Site Management

If you manage multiple sites:

  • Purchase one license per site
  • Keep track of which license is used where
  • Contact us about bulk purchase options if available

11. License Violations & Consequences

What Happens If You Violate the License?

License violations are taken seriously. Consequences may include:

  • Immediate license deactivation
  • Loss of access to updates and support
  • Account suspension or termination
  • No refund for terminated licenses
  • Legal action in severe cases

Common Violations

  • Using one license on multiple domains/devices
  • Sharing license keys with others
  • Distributing product files
  • Using products after refund
  • Removing license verification code

12. Frequently Asked Questions

Can I use WordPress products on subdomains?

Subdomains are generally considered separate domains and require separate licenses (e.g., shop.example.com is different from example.com). However, staging subdomains like staging.example.com are allowed alongside your main domain.

What if I change my domain name?

Deactivate the license on the old domain, then activate it on your new domain. The license remains valid.

Can I purchase one license for multiple sites I own?

No. Even if you own all the sites, each site requires its own license.

Do I need a license for localhost development?

Technically no, but activating on localhost is allowed and helps you test update mechanisms.

Can I transfer my software license to another person?

Generally no. Licenses are non-transferable. Check specific product terms or contact support@wpigo.com for exceptions.

What happens if I upgrade my computer?

For software licenses, deactivate on your old computer, then activate on the new one using the same license key.

Can I use digital products for commercial purposes?

It depends on the license type. Check your product’s license terms in your confirmation email or product page. Some products include commercial use, others are personal use only.

Do course access credentials expire?

Most course access is lifetime, but check your specific product details. You can always re-download course materials from your account.

13. Need Help?

If you have questions about licenses or need assistance:

Response Time: 1-2 hours during business hours
Business Hours: 7 days/week, 9:00 AM – 10:00 PM (UTC+3)
Additional Resources:

Thank you for respecting our license terms. Fair licensing allows us to continue creating and distributing great digital products for our community!