Installation Guide

Installation & Usage Guide

Welcome to the WPiGo Installation & Usage Guide. This comprehensive guide covers installation and setup for all product types: WordPress themes & plugins, software licenses, and digital products.

Choose Your Product Type

Select the section that matches your purchase:

Part 1: WordPress Products

Before You Begin

✓ Prerequisites Checklist

  • Downloaded your product ZIP file (see Download Help)
  • Access to your WordPress admin panel
  • Your license key (from confirmation email or dashboard)
  • A backup of your current site (highly recommended)
  • Verified your hosting meets product requirements

⚠️ Important Safety Tips

  • Always backup first: Create a full backup before installing anything
  • Test on staging: If possible, test new products on a staging site first
  • Check compatibility: Verify WordPress version and PHP requirements
  • Read documentation: Check included README files for special instructions

Installing WordPress Plugins

Method 1: Upload via WordPress Admin (Recommended)

  1. Log in to WordPress Admin
    • Go to your site’s admin panel (usually yourdomain.com/wp-admin)
    • Enter your username and password
  2. Navigate to Plugins Section
    • In the left sidebar, click Plugins
    • Click Add New
  3. Upload Plugin
    • Click the Upload Plugin button at the top
    • Click Choose File
    • Select the ZIP file you downloaded (DO NOT extract it first!)
    • Click Install Now
  4. Wait for Installation
    • WordPress will upload and extract the files automatically
    • This may take 10-30 seconds depending on file size
  5. Activate the Plugin
    • Once installation completes, click Activate Plugin
    • Your new plugin should now appear in the list

Method 2: Upload via FTP/cPanel (Advanced)

  1. Extract the ZIP File
    • Right-click the ZIP file on your computer
    • Select “Extract All” or use extraction software
  2. Connect to Your Server
    • Use an FTP client (FileZilla, Cyberduck) or cPanel File Manager
    • Enter your FTP credentials from your hosting provider
  3. Navigate to Plugins Directory
    • Go to: /wp-content/plugins/
  4. Upload Plugin Folder
    • Upload the extracted plugin folder to /wp-content/plugins/
    • Make sure you upload the folder, not the ZIP file
  5. Activate via WordPress
    • Go to Plugins in WordPress admin
    • Find your newly uploaded plugin
    • Click Activate

Installing WordPress Themes

Method 1: Upload via WordPress Admin (Recommended)

  1. Log in to WordPress Admin
  2. Navigate to Themes Section
    • Click Appearance → Themes
  3. Add New Theme
    • Click Add New
    • Click Upload Theme
  4. Upload ZIP File
    • Click Choose File
    • Select your theme ZIP file (DO NOT extract it first!)
    • Click Install Now
  5. Activate the Theme
    • After installation, click Activate
    • Your site will immediately switch to the new theme

⚠️ Important: Activating a new theme changes your site’s appearance immediately. Make sure you have a backup!
Method 2: Upload via FTP/cPanel (Advanced)

  1. Extract the theme ZIP file
  2. Connect via FTP or cPanel
  3. Navigate to /wp-content/themes/
  4. Upload the extracted theme folder
  5. Go to Appearance → Themes in WordPress
  6. Find your theme and click Activate

Activating WordPress Product Licenses

Finding the License Activation Page:

  • Plugins: Settings → [Plugin Name] → License tab
  • Themes: Appearance → Theme Options → License tab
  • Or: Look for a dedicated menu item

Activation Steps:

  1. Locate the “License Key” or “Purchase Code” field
  2. Get your license key from your confirmation email or account dashboard
  3. Paste the license key into the field
  4. Click Activate License
  5. Verify the success message appears

Common WordPress Installation Issues

Problem: “The uploaded file exceeds the upload_max_filesize directive”

  • Use FTP/cPanel method instead
  • Contact your hosting provider to increase upload limits

Problem: “Destination folder already exists”

  • Deactivate and delete the existing version first
  • Or rename the old folder via FTP before uploading

Problem: White Screen After Activation

  1. Access your site via FTP/cPanel
  2. Navigate to /wp-content/plugins/ or /wp-content/themes/
  3. Rename the problematic folder (add “-disabled”)
  4. Your site should recover
  5. Contact support@wpigo.com with error details

Part 2: Software Licenses & Activation

What You’ll Receive

When you purchase a software license from WPiGo, you’ll receive:

  • License Key or Activation Code: Unique code to activate the software
  • Download Link: Link to download the software installer (if applicable)
  • Activation Instructions: Specific steps for your software
  • License Certificate: Proof of purchase documentation

Step 1: Download the Software

Option A: Download from WPiGo
If the software installer is provided:

  1. Log in to your WPiGo account
  2. Go to My Purchases tab
  3. Find your software license
  4. Click Download to get the installer
  5. Save the file to your computer

Option B: Download from Official Vendor Website
For many software licenses, you’ll download from the official vendor:

  1. Check your confirmation email for the official download link
  2. Visit the vendor’s official website
  3. Download the latest version of the software
  4. Use your WPiGo license key to activate it

Step 2: Install the Software

Windows Installation:

  1. Locate the downloaded installer file (usually .exe or .msi)
  2. Double-click to run the installer
  3. Follow the on-screen installation wizard
  4. Choose installation location (or use default)
  5. Wait for installation to complete
  6. Click Finish

Mac Installation:

  1. Locate the downloaded file (usually .dmg or .pkg)
  2. Double-click to open the installer
  3. Drag the application to your Applications folder (for .dmg)
  4. Or follow the installation wizard (for .pkg)
  5. Enter your Mac password if prompted
  6. Wait for installation to complete

Linux Installation:

  1. Download the appropriate package (.deb, .rpm, or .tar.gz)
  2. Open terminal
  3. Navigate to the download directory
  4. Run the appropriate installation command:
    • sudo dpkg -i filename.deb (Debian/Ubuntu)
    • sudo rpm -i filename.rpm (Fedora/Red Hat)
    • Or extract and follow included instructions

Step 3: Activate Your License

Common Activation Methods:
Method 1: Activation During First Launch

  1. Launch the software for the first time
  2. A registration or activation window will appear
  3. Select “I have a license key” or “Activate”
  4. Enter your license key from your WPiGo email
  5. Click Activate or Register
  6. Wait for confirmation (internet connection required)

Method 2: Activation from Settings/Help Menu

  1. Open the software
  2. Go to Help → About or Settings → License
  3. Click Activate License or Enter License Key
  4. Paste your license key
  5. Click Activate
  6. Verify activation success message

Method 3: Online Activation Portal
Some software requires online activation:

  1. Visit the vendor’s activation portal (link in your email)
  2. Create an account or log in
  3. Enter your license key
  4. Follow the activation instructions
  5. Download activated software or activation file

License Activation Tips

  • Internet Connection: Most activations require an active internet connection
  • One Device Only: Most licenses are valid for one computer/installation
  • Deactivate Before Transferring: If moving to a new computer, deactivate the old installation first
  • Keep License Key Safe: Store it in a password manager or secure location
  • Reinstallation: You can reinstall and reactivate using the same license key

Troubleshooting Software License Activation

Problem: “Invalid License Key”

  • Double-check for typos (copy-paste from email)
  • Ensure you’re using the correct license key for this product
  • Check if license has expired or been revoked
  • Contact support@wpigo.com with your order number

Problem: “License Already in Use”

  • You may have already activated on another device
  • Deactivate the old installation first
  • Or contact support to reset your activation

Problem: “Cannot Connect to Activation Server”

  • Check your internet connection
  • Temporarily disable firewall/antivirus
  • Try again later (server may be temporarily down)
  • Check if your company network blocks activation servers

Problem: “This Version is Not Licensed”

  • Ensure you downloaded the correct version
  • Some licenses are version-specific
  • Download the appropriate version from your account

Transferring Software Licenses

Moving to a New Computer:

  1. On Old Computer: Deactivate license (usually in Help → License menu)
  2. Uninstall software (optional but recommended)
  3. On New Computer: Install software
  4. Activate using your existing license key

If You Can’t Access Old Computer:

  • Contact support@wpigo.com
  • Provide your order number and license key
  • We’ll manually reset your activation

Software Updates

Automatic Updates:

  • Most software checks for updates automatically
  • You’ll see a notification when updates are available
  • Click Update Now or Download Update
  • Your license key remains valid for updates

Manual Updates:

  1. Visit the vendor’s website or your WPiGo account
  2. Download the latest version
  3. Install over the existing installation (usually preserves settings)
  4. Your license should remain activated
  5. If prompted, re-enter your license key

Part 3: Digital Products (Graphics, Templates, Courses)

Types of Digital Products

WPiGo offers various digital products:

  • Graphics & Design Assets: Icons, illustrations, mockups, stock photos
  • Website Templates: HTML/CSS templates, landing pages
  • Online Courses: Video tutorials, educational content
  • eBooks & Guides: PDF documents, manuals
  • Marketing Materials: Email templates, social media graphics
  • Stock Resources: Photos, videos, audio files

Step 1: Download Your Digital Product

  1. Check your confirmation email for download links
  2. Or log in to your WPiGo account
  3. Go to My Purchases tab
  4. Find your digital product
  5. Click Download
  6. Save the file(s) to your computer

Step 2: Extract Files (If Necessary)

Most digital products are delivered as ZIP files:
Windows:

  1. Right-click the ZIP file
  2. Select “Extract All…”
  3. Choose a destination folder
  4. Click Extract

Mac:

  1. Double-click the ZIP file
  2. It will automatically extract to the same folder
  3. Or use The Unarchiver app for advanced options

Linux:

  1. Right-click and select “Extract Here”
  2. Or use terminal: unzip filename.zip

Using Different Product Types

Graphics & Design Assets
File Formats You May Receive:

  • PSD (Photoshop): Editable layered files
  • AI (Illustrator): Vector graphics
  • SVG: Scalable vector graphics (web-friendly)
  • PNG/JPG: Ready-to-use images
  • EPS: Vector format for print

How to Use:

  1. Open files in appropriate software:
    • PSD files: Adobe Photoshop, GIMP, Photopea
    • AI/EPS files: Adobe Illustrator, Inkscape
    • SVG files: Any vector editor or web browser
    • PNG/JPG: Any image viewer or editor
  2. Edit as needed for your project
  3. Export in required format
  4. Use in your designs, websites, or print materials

License Reminder: Check your license terms for commercial usage rights.
Website Templates
File Formats:

  • HTML files (.html)
  • CSS stylesheets (.css)
  • JavaScript files (.js)
  • Image assets
  • Documentation (README.txt or PDF)

How to Use:

  1. Preview Locally:
    • Extract all files to a folder
    • Open index.html in your web browser
  2. Customize:
    • Edit HTML files with text editor or code editor (VS Code, Sublime Text)
    • Modify CSS for colors, fonts, layouts
    • Replace placeholder text and images
  3. Upload to Your Server:
    • Use FTP client (FileZilla) or cPanel File Manager
    • Upload all files to your hosting account
    • Maintain folder structure
    • Access via your domain name

Online Courses & Memberships
Access Methods:
Method 1: Direct Download

  • Download video files, PDFs, or course materials
  • Watch/read on your device
  • Organize files in folders by module/lesson

Method 2: Online Platform Access

  1. Check your confirmation email for:
    • Course website URL
    • Username or email
    • Password or access code
  2. Visit the course platform
  3. Log in with provided credentials
  4. Access course modules and materials
  5. Track your progress

Video Formats:

  • MP4 (most common – plays on all devices)
  • MOV (Apple format)
  • AVI or WMV (Windows formats)

How to Watch:

  • Use any media player (VLC, Windows Media Player, QuickTime)
  • Or upload to your preferred cloud storage
  • Stream from cloud or download for offline viewing

eBooks & PDF Guides
How to Use:

  1. Download the PDF file
  2. Open with:
    • Adobe Acrobat Reader (recommended)
    • Preview (Mac)
    • Web browser
    • Any PDF reader app
  3. Read on your device or print if needed
  4. Bookmark important sections
  5. Take notes digitally if your PDF reader supports it

Tips:

  • Save to cloud storage for access on multiple devices
  • Some PDFs include clickable links and interactive elements
  • Check license for print permissions

Stock Photos & Videos
File Formats:

  • Photos: JPG, PNG, RAW (high resolution)
  • Videos: MP4, MOV, AVI
  • Audio: MP3, WAV

How to Use:

  1. Download high-resolution files
  2. Import into your design software or video editor
  3. Use in your projects:
    • Website backgrounds
    • Social media posts
    • Print materials
    • Video projects
    • Presentations
  4. Edit or resize as needed
  5. Follow attribution requirements if specified in license

Organizing Your Digital Products

Best Practices:

  • Create organized folders: Use clear naming conventions
  • Backup to cloud storage: Google Drive, Dropbox, OneDrive
  • Keep original files: Don’t overwrite source files when editing
  • Save license information: Keep purchase receipts and license terms
  • Document usage: Note where you’ve used each asset for tracking

Folder Structure Example:

WPiGo Products/
├── Graphics/
│   ├── Icons/
│   ├── Illustrations/
│   └── Mockups/
├── Templates/
│   ├── Website Templates/
│   └── Email Templates/
├── Courses/
│   ├── Course Name/
│   │   ├── Module 1/
│   │   ├── Module 2/
│   │   └── Resources/
└── Stock Resources/
    ├── Photos/
    └── Videos/

License Usage for Digital Products

Common License Types:

  • Personal Use: For personal projects only, no commercial use
  • Commercial Use: Can be used in client projects or commercial work
  • Extended License: Additional rights for resale or distribution

Always Check:

  • Can you use in commercial projects?
  • Can you modify the files?
  • Can you resell or redistribute?
  • Is attribution required?
  • How many projects can you use it in?

License details are in:

  • Your confirmation email
  • LICENSE.txt file in the download
  • Product page on WPiGo

Troubleshooting Digital Products

Problem: Can’t Open Downloaded File

  • Check file format: Ensure you have software that supports it
  • Download again: File may be corrupted
  • Update software: Older software may not support newer file formats
  • Try alternative software: Many free alternatives exist

Problem: File Looks Different Than Preview

  • Fonts missing: Install included fonts or substitute similar ones
  • Images not linked: Check for separate “images” or “assets” folder
  • Wrong software version: Use recommended software version

Problem: Can’t Access Online Course

  • Check spam folder for access credentials
  • Try password reset on course platform
  • Verify you’re using correct email address
  • Contact support@wpigo.com with order number

General Post-Installation Tips

For All Product Types

  • ✓ Backup original files: Always keep untouched copies
  • ✓ Read documentation: Check included guides and README files
  • ✓ Test thoroughly: Verify everything works as expected
  • ✓ Save license keys: Store in password manager or secure location
  • ✓ Keep receipts: Save confirmation emails and order details
  • ✓ Update regularly: Check for product updates periodically
  • ✓ Respect licenses: Follow usage terms and restrictions

Security Best Practices

  • Only download from official WPiGo links
  • Scan downloads with antivirus software
  • Keep license keys private
  • Don’t share download links publicly
  • Use secure passwords for accounts

Need Help?

Product-Specific Support:

Help Center Resources:

Response Time: 1-2 hours during business hours
Business Hours: 7 days/week, 9:00 AM – 10:00 PM (UTC+3)

Congratulations on your purchase! We hope this guide helped you get started successfully.

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