Privacy Policy

Last Updated: October 31, 2025

Welcome to WPiGo.com (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

Create an account on WPiGo.com
Make a purchase or checkout as a guest
Download products or access license keys
Rate or review products
Contact us via email
Subscribe to our newsletter or updates

This information may include:

Name and display name
Email address
Username and password
Billing information
Payment card details (processed securely through our payment processor)
Purchase history and order details
Product ratings and reviews
Communications and correspondence

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and location data
Browser type and version
Operating system
Pages visited and time spent on our site
Referring website or source
Cookies and similar tracking technologies

1.3 Guest Checkout Information

If you choose to checkout as a guest, we collect minimal information necessary to process your order:

Email address (for order confirmation and license key delivery)
Full name (for billing purposes)
Payment information

Guest checkout users are automatically offered the option to create an account for easier future purchases and license management. If you opt-in, a password will be generated and sent to your email address.

1.4 Analytics and Tracking Tools

We use various analytics and tracking tools to understand how users interact with our website and improve our services:

Google Analytics: Tracks website traffic, user behavior, and conversion metrics
Performance Monitoring: Monitors page load times, errors, and technical performance
Heatmaps and Session Recording: Analyzes user navigation patterns and interaction
Conversion Tracking: Measures effectiveness of marketing campaigns

These tools may collect:

Pages viewed and time spent on each page
Click patterns and scrolling behavior
Device and browser information
Geographic location (city/country level)
Traffic sources and referral URLs

You can opt-out of analytics tracking by:

Using browser “Do Not Track” settings
Installing analytics blocker browser extensions
Disabling cookies in your browser settings

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Order Processing and Fulfillment

Process and complete your purchases
Generate and deliver license keys for purchased products
Send order confirmations and receipts
Provide download links for purchased products
Manage your purchase history

2.2 Account Management

Create and maintain your user account
Authenticate your identity and prevent fraud
Enable you to access your purchase history and license keys
Allow you to rate and review products
Send account-related notifications

2.3 Customer Support

Respond to your inquiries and support requests
Provide technical assistance
Resolve disputes and troubleshoot issues

2.4 Product and Service Improvement

Analyze user behavior and preferences
Improve our website functionality and user experience
Develop new features and products
Monitor and analyze sales trends

2.5 Marketing and Communications

Send promotional emails about new products and updates (with your consent)
Notify you about important changes to our services
Display relevant product recommendations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your login credentials and preferences
Maintain your shopping cart between sessions
Recognize you when you return to our site
Analyze website traffic and user behavior
Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain functionality on our website.

4. Social Media Integration

Our website may integrate with social media platforms to enhance user experience:

4.1 Social Media Sharing (Coming Soon)

We plan to add social media sharing buttons that will allow you to:

Share products on Facebook, Twitter, LinkedIn, and other platforms
Recommend products to your social network
Connect your account with social media profiles (optional)

Important: When you use social sharing features, the social media platform may collect information about your interaction. This is governed by the platform’s own privacy policy, not ours.

4.2 Social Login (Future Feature)

If we implement social login in the future, you may be able to sign up or log in using your social media accounts. In such cases:

We will request your explicit permission before accessing your social profile
We will only collect necessary information (name, email, profile picture)
You can revoke access at any time through your social media account settings

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing and fraud prevention
Email delivery services
Website hosting and maintenance
Analytics and performance monitoring

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal processes (subpoenas, court orders, etc.)
Government or regulatory requests
Protection of our rights, property, or safety
Investigation of fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL/TLS encryption for all data transmissions
Secure payment processing through PCI-compliant providers
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Encrypted storage of sensitive data

6.1 Payment Information Security

Your payment and credit card information is handled with the highest level of security:

Not Stored on Our Servers: We do not store complete credit card numbers, CVV codes, or sensitive payment data on our systems
Direct Transmission: Payment information is transmitted directly to our PCI-DSS certified payment processor
Tokenization: Card details are replaced with secure tokens for recurring transactions
SSL/TLS Encryption: All payment data is encrypted using industry-standard 256-bit SSL/TLS protocols during transmission
PCI-DSS Compliance: Our payment processing adheres to Payment Card Industry Data Security Standards
Fraud Detection: Advanced fraud detection systems monitor transactions for suspicious activity
3D Secure: Additional authentication layers for credit card transactions when required

What We Store:

Last 4 digits of your card (for identification purposes only)
Card type (Visa, Mastercard, etc.)
Expiration date (for renewal reminders)
Billing address (for tax and verification)

What We Never Store:

Full credit card numbers
CVV/CVC security codes
Card PIN numbers
Any authentication credentials

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. License Keys and Product Access

When you purchase a product from WPiGo.com, we generate unique license keys for:

Product activation and verification
API access and plugin updates
Download authentication

Your license keys are:

Stored securely in our database
Sent to your registered email address
Accessible through your account dashboard
Associated with your purchase history

Important: Keep your license keys confidential. We are not responsible for unauthorized use of leaked or shared license keys.

8. Your Rights and Choices

8.1 Access and Correction

You have the right to:

Access your personal information stored on our platform
Update or correct inaccurate information through your account settings
Request a copy of your data

8.2 Account Deletion

You may request deletion of your account by contacting us at contact@wpigo.com. Please note that:

Some information may be retained for legal and accounting purposes
Purchase records and license keys may be retained for compliance
Deletion is permanent and cannot be undone

8.3 Marketing Communications

You can opt-out of promotional emails by:

Clicking the “unsubscribe” link in any marketing email
Adjusting your email preferences in your account settings
Contacting us at contact@wpigo.com

Please note that you will continue to receive essential transactional emails (order confirmations, license key deliveries, etc.) even if you opt-out of marketing communications.

8.4 Cookie Preferences

You can manage cookie preferences through your browser settings. Most browsers allow you to:

Block all cookies
Accept only first-party cookies
Delete existing cookies
Receive notifications when cookies are set

8.5 Communication Preferences (Detailed)

We send different types of emails based on your relationship with our service. Here’s what you can expect:

Types of Emails You May Receive

Transactional Emails: Order confirmations, license key delivery, download links (required – cannot be disabled)
Account Notifications: Security alerts, password changes, login attempts, account updates (required – cannot be disabled)
Support Communications: Responses to your inquiries, ticket updates, technical assistance (required while support case is active)
Product Updates: Information about products you’ve purchased, version updates, security patches (optional – can be disabled)
Marketing Emails: New product announcements, promotions, discounts, featured items (optional – can be disabled)
Newsletter: Industry news, tips, best practices, community highlights (optional – can be disabled)
Survey Requests: Feedback requests, user experience surveys (optional – can be disabled)

Managing Your Email Preferences

You can control which optional emails you receive by:

Visiting your Account Settings → Communication Preferences
Clicking “Unsubscribe” links at the bottom of marketing emails
Contacting us at contact@wpigo.com with your preferences

Email Frequency

Transactional: Sent immediately when relevant actions occur
Product Updates: Only when critical updates or security patches are released
Marketing: Maximum 2-3 emails per week (you can adjust frequency in settings)
Newsletter: Weekly digest (you can choose monthly instead)

Important Notes

Even if you opt-out of marketing emails, you will still receive essential transactional and account security notifications
Changes to email preferences may take up to 48 hours to take effect
You can re-enable any email category at any time through your account settings

9. Children’s Privacy

WPiGo.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these jurisdictions.

11. Third-Party Links

Our website may contain links to third-party websites, including:

Product demo sites
Developer websites
Payment processors
Social media platforms

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and support
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain accurate business records

Specific retention periods:

Account information: Until account deletion or inactivity for 5 years
Purchase records: 7 years for tax and accounting purposes
License keys: Indefinitely to support product verification
Marketing data: Until you opt-out or request deletion

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

Update the “Last Updated” date at the top of this policy
Notify you via email if you have an account
Display a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@wpigo.com
Website: https://wpigo.com

We will respond to your inquiry within 48 hours during business days.

15. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

15.1 Legal Basis for Processing

We process your personal data based on:

Contractual necessity: To fulfill our obligations in providing services
Legitimate interests: To improve our services and prevent fraud
Consent: For marketing communications and non-essential cookies
Legal obligations: To comply with applicable laws

15.2 Your GDPR Rights

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data (“right to be forgotten”)
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Oppose processing based on legitimate interests
Right to withdraw consent: Revoke consent at any time

To exercise these rights, contact us at contact@wpigo.com with the subject line “GDPR Request.”

15.3 Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at contact@wpigo.com.

15.4 Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

16. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

16.1 Right to Know

You have the right to request information about:

Categories of personal information we collect
Sources from which we collect information
Purposes for collecting or selling information
Categories of third parties with whom we share information
Specific pieces of personal information we hold about you

16.2 Right to Delete

You may request deletion of your personal information, subject to certain exceptions.

16.3 Right to Opt-Out

We do not sell your personal information. If our practices change, we will update this policy and provide an opt-out mechanism.

16.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at contact@wpigo.com with the subject line “CCPA Request.”

17. Turkey KVKK Compliance (For Turkish Users)

If you are located in Turkey, your personal data is protected under the Personal Data Protection Law (KVKK – Kişisel Verilerin Korunması Kanunu):

17.1 Data Controller Information

WPiGo.com acts as the data controller for personal data processed through our platform.

17.2 Your KVKK Rights

Under KVKK, you have the right to:

Learn whether your personal data is processed
Request information if your data has been processed
Learn the purpose of processing and whether data is used accordingly
Know third parties to whom your data is transferred domestically or abroad
Request correction of incomplete or inaccurate data
Request deletion or destruction of your data under conditions specified in KVKK
Request notification to third parties of correction, deletion, or destruction
Object to negative consequences arising from automated processing of your data
Claim compensation for damages arising from unlawful processing

17.3 Legal Basis for Processing

We process your personal data based on:

Your explicit consent
Contractual necessity for service provision
Legal obligations under Turkish law
Legitimate interests in accordance with KVKK Article 5

17.4 Data Storage Location

Your personal data may be stored on servers located outside Turkey. In such cases:

We ensure adequate protection measures are in place
Data transfers comply with KVKK Article 9
You will be informed of international transfers

17.5 Retention Periods

Personal data will be retained in accordance with:

Turkish Commercial Code retention requirements (10 years for accounting records)
Tax Procedure Law requirements (5 years for invoices)
KVKK deletion/anonymization obligations

17.6 Exercising Your Rights

To exercise your KVKK rights, you may:

Submit a written application to contact@wpigo.com
Use the “KVKK Application Form” (if provided)
Submit via registered mail or secure electronic signature

We will respond to your application within 30 days, free of charge. If the request requires additional costs, fees will be charged according to the Turkish Personal Data Protection Board tariff.

17.7 Complaint Rights

If you believe your rights under KVKK have been violated, you may file a complaint with:

Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu)

18. Brazil LGPD Compliance (For Brazilian Users)

If you are located in Brazil, your personal data is protected under Lei Geral de Proteção de Dados (LGPD):

18.1 Your LGPD Rights

Confirmation of processing: Know if we process your data
Access: Request access to your personal data
Correction: Correct incomplete, inaccurate, or outdated data
Anonymization, blocking, or deletion: Request removal of unnecessary or excessive data
Portability: Request data portability to another service provider
Information about sharing: Know with whom we share your data
Revocation of consent: Withdraw consent at any time
Opposition to processing: Object to processing in certain circumstances

18.2 Legal Basis

We process your data based on LGPD Article 7:

Your consent
Compliance with legal obligations
Contract execution
Legitimate interests
Credit protection

18.3 Data Protection Officer

For LGPD-related inquiries, contact our Data Protection Officer at contact@wpigo.com with subject line “LGPD Request.”

18.4 National Data Protection Authority

You may file complaints with ANPD (Autoridade Nacional de Proteção de Dados).

19. Australia Privacy Act Compliance (For Australian Users)

If you are located in Australia, your personal information is protected under the Privacy Act 1988 and Australian Privacy Principles (APPs):

19.1 Your Rights

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Complaint: Make a privacy complaint to us or the OAIC

19.2 Cross-Border Disclosure

We may disclose personal information to overseas recipients. We take reasonable steps to ensure overseas recipients comply with APPs.

19.3 Complaints

Complaints can be made to:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au

20. Canada PIPEDA Compliance (For Canadian Users)

If you are located in Canada, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA):

20.1 Your Rights

Access: Request access to personal information we hold
Correction: Challenge accuracy and completeness of information
Withdrawal of consent: Withdraw consent subject to legal restrictions

20.2 Accountability

We are responsible for personal information under our control, including information transferred to third parties.

20.3 Complaints

Privacy complaints can be filed with:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca

21. India DPDP Act Compliance (For Indian Users)

If you are located in India, your personal data is protected under the Digital Personal Data Protection Act, 2023 (DPDP Act):

21.1 Your Rights

Right to access: Request information about your personal data
Right to correction: Correct inaccurate or misleading data
Right to erasure: Request deletion of personal data
Right to grievance redressal: File complaints with Data Protection Board of India
Right to nominate: Nominate another individual to exercise rights in case of death or incapacity

21.2 Consent

We obtain your free, specific, informed, and unambiguous consent before processing personal data.

21.3 Data Localization

Certain categories of personal data may be required to be stored within India as per government notifications.

21.4 Grievance Officer

For DPDP Act-related concerns, contact our Grievance Officer at contact@wpigo.com with subject line “India DPDP Request.”

This Privacy Policy is effective as of the date listed above and applies to all users of WPiGo.com worldwide. Country-specific provisions apply only to users in respective jurisdictions.